We hope that you will be over the moon with your Osity purchases, but if for any reason you are unhappy with what you have bought and would like to return or exchange, please let us know via email where we will notify you of the return address. Please return to us within 10 days of receiving your order in the original packaging and in “as new” saleable condition. We recommend sending your unwanted items via recorded delivery as we cannot refund products damaged or lost in transit. Return postage is at your expense.

Please note that personalised products are final sale.